Paradox Navigation© After twenty-five years working with business leaders in numerous industries, we have identified three characteristics of leadership that, more than any others, help to differentiate the average from the great. (DOC File) Teaching Elephants to Dance Change Management – Getting it down in the organization. Reality HR: CEO Dixon Thayer on Resolving Paradox HR.com-Dixon Thayer, CEO of Greenleaf Auto, uses a powerful simulation exercise to train managers to resolve the paradoxes around making money versus doing the right thing. How to Build a Profit Culture In our recent book, Why the Bottom Line Isn’t: How to Build Value through People and Organization, Dave Ulrich and Norm Smallwood describe how leaders can increase the market value of their business by making intangibles more tangible.